HealthInsight operates in a demanding environment promoting improvements to a complex health care system and in the overall health of our communities. The providers we have served for decades are facing difficult challenges, including adapting to changing demands of consumers, an increased burden of disease and health care reforms that are altering both the payment for and design of their work. In this blog I've captured ideas from staff across HealthInsight as we consider how to evolve our skill set to continue to serve communities in our mission to improve health and health care.
In the past we concentrated our learning in key areas of leverage, such as applying lessons from the aviation and nuclear industries to health care processes and patient safety; using technology (initially Palm Pilots) to bring clinical decision support to the front line and focus on effective use of electronic health records (EHR) and other health information technology (HIT); promoting transparency of information on quality of care; and analyzing processes and using data to understand the dynamics of gaps in care. While those areas remain important, we want to know: Are there others?