Each year the Albuquerque Journal offers the opportunity for businesses to be considered for inclusion among the state's "Top Workplaces." This opportunity is offered throughout the country and HealthInsight Utah has been recognized before as well. This year and previously in 2013, HealthInsight New Mexico was named a Top Workplace.
Our journey began with an employee first nominating the organization to be considered, which was gratifying in itself. Following the nomination, management has to agree to support the nomination by allowing employees to participate in a survey. Employee responses are what determine an organization's success in the process.
The survey focuses on characteristics of an organization that are related to organizational health and employee engagement.
Among the strengths that emerged from our survey data were that employees believe they are part of something meaningful and that they feel enabled to work to their full potential. Those are powerful statements.
When I'm asked about what's important to me about where I work, the first thing I talk about is that the organization is mission driven. It's heavily focused on improving health status and health care in the locations we serve. New Mexico probably faces some of the greatest challenges, and every day I see staff dedicated to that mission because they feel they are part of something important.
Here are some comments from our staff about what it means to them to work at HealthInsight in New Mexico:
"It means wanting to come to work every day and do the best job I can for my team and our customers."
"The working environment is supportive and collaborative. My coworkers will go the extra mile when needed."
One employee quotes a 2012 Forbes article: "'At a time when organizations are looking for new ways to build high-performance teams, perhaps they should be considering a family approach to business that emphasizes trust and values. A team work environment where camaraderie means having each other's back and not judging one another.' That is how I see this wonderful company."
And finally, this quote, which sums up a meaningful work life for me: "Do what you love. Give people the opportunity to grow and build upon what they are already doing to make this world a better place."
As we encourage the health care system to increase capacity and, hopefully, joy in work by identifying ways for people to work to their full ability, it's gratifying to know that we are encouraging this stretch in our own staff and that they value the opportunity.