Oregon Board of Trustees
John A. Riherd, Chair and Consumer Representative
Attorney, Healthcare Management Consulting
John Riherd has more than 35 years of experience in health care law, operations and management, working with health insurers, HMOs, third-party administrators and welfare benefit trusts. He served as senior vice president and chief legal officer of The Regence Group (now Cambia Health), in charge of legal affairs in Oregon, Washington, Utah and Idaho. He also served as general counsel for other health plans, and is a co-founder of ReseLution, a company that audits medical practice reimbursements for underpayments from payers. Mr. Riherd earned his law degree and a bachelor's degree in political science from the University of Iowa. He holds a master's degree in religious studies from Gonzaga University. He has been an adjunct professor in Whitworth University's graduate studies in education program, and is currently a public arbitrator for the Financial Industry Regulatory Authority.
Thomas Syltebo, MD
After attending the University of Washington School of Medicine and completing his residency in family medicine in 1980, Dr. Syltebo worked at Salud de la Familia Health Clinic in Woodburn, OR, as part of the National Health Service Corp. He joined Kaiser Permanente Northwest (KPNW) in 1983, practicing first in Vancouver, WA, then at Bess Kaiser Medical Center in Portland, where he was chief of staff and area medical director. He became operations medical director for primary care services in 1996, and returned to full-time clinical practice in adult primary care in 2002. Dr. Syltebo left clinical practice in 2009 to become the clinical quality representative (liaison between the delivery system and health plan component) of KPNW. Before Q Corp’s merger with HealthInsight, he chaired the Q Corp board of directors. He also serves on the Oregon Educators Benefits Board.
President & Chief Executive Officer, Tuality Healthcare
The way Manny Berman sees it, his role is to act as a facilitator and coach. It’s his job to make sure that the people who have the training are empowered to do their jobs and recognize their abilities to help them to succeed. His wife Karen worked in the Community Relations Department for eight years and is now enjoying retirement. He’s especially proud of his two daughters, one a psychiatric nurse practitioner and the other who lives in Pleasanton, CA. His ideal Saturday afternoon involves a canoe or float tube with his grandsons.
Vice President of Operations, Consonus Healthcare
In her role with Consonus Pharmacy, one of the largest long-term care pharmacies in the Pacific Northwest, Ms. Biggs oversees the operational outcomes in service to approximately 15,000 seniors in skilled nursing and assisted living communities. She has dedicated her 26-year career to post-acute services for seniors within the health care continuum. She currently serves on the Oregon Patient Safety Commission. Ms. Biggs holds a master’s degree in public administration/health administration from Portland State University and a bachelor of social work degree from Minnesota State University.
Coordinator of Patient- and Family-Centered Care and Coordinator of Patient and Family Advisory Council, PeaceHealth Medical Group
Upon receiving less than adequate health care that resulted in life-threatening experiences, Ms. Black has developed a passion for the patient/provider partnership and the voice of the patient. She has used these experiences to help her in her role with PeaceHealth Medical Group, including as a shadow coach for providers. She has served on the clinical council, quality committee and patient safety council for Sacred Heart Hospital. Ms. Black is also a faculty member for the Institute for Patient- and Family-Centered Care and a member of the Oregon State Task Force developing standards for patient-centered primary care and behavioral health medical homes. She has served as an IHI national patient advocate and is partnering with the Oregon Association of Hospitals and Health Systems on a patient and family engagement collaboration.
Susan Clack, MD
Board Chair, Pacific Medical Group
Dr. Clack joined Pacific Medical Group in 1987 and now practices at the group’s Tigard Clinic. She chairs the boards of Pacific Medical Group and the Portland IPA, and is a past board member of CareOregon. She received her medical degree from Oregon Health & Science University in 1984 and completed a family medicine residency at OHSU in 1987. Dr. Clack is board certified in family practice, with a special interest in women’s health. Her goals with patients include building long-term relationships in treating the whole family, and helping educate them so they can improve their mental and physical health in all stages of life.
Chief Operations Officer, The Portland Clinic
In addition to her position with The Portland Clinic, Ms. Dobler serves as executive director of the Portland Coordinated Care Association (PCCA). She has been involved with the PCCA since it was established in 2012 and has been instrumental in collaborating with the member groups, who share several value-based contracts. She partners with her colleagues at The Portland Clinic and in the community to create a workplace that supports a value-based model of care. Her 10 years of experience at the clinic includes experience as human resources director and chief of support services. Prior to joining The Portland Clinic, she was human resource manager at Nordstrom.
Tom Ewing, MD
Vice President of Medical Services, Planned Parenthood of Southwestern Oregon
A graduate of the Washington University School of Medicine, Dr. Ewing completed his residency in family medicine at the University of South Carolina Medical Center in Charleston. He practiced family medicine and was the perinatal medical director at the federally qualified health center in Charleston before moving to Eugene, OR, to join the Eugene Clinic. He served as chief medical officer for both PeaceHealth Medical Group and PacificSource Health Plans. His leadership interests focus on creating highly reliable systems within an organizational culture of safety to achieve the highest quality of service for all patients. Clinically, he has focused on men’s sexual health, including vasectomy.
Political Director, Service Employees International Union (SEIU) Local 49
Ms. Hagins has worked eight years with SEIU, the nation’s largest union with over 2 million members and the largest union in Oregon with more than 60,000 members. SEIU Local 49 represents more than 10,000 janitors and health care workers who work in the private sector throughout Oregon. Previously she worked as a legislative aide, fundraiser and campaign manager. Ms. Hagins also served as a member of the Eligibility and Enrollment Committee of the Oregon Health Fund Board. She now serves on the Oregon Health Policy Board and the Coalition for a Livable Future Board.
President & Chief Executive Officer, The CHP Group
Ms. Hay has 20 years of executive leadership and financial management experience. As president and CEO of The CHP Group, she is responsible for strategic direction, ensuring that operations are performed in alignment with corporate values and that the business plan is developed and implemented in support of the corporate mission to deliver accessible, high-quality complementary and integrative health care solutions that promote member health and satisfaction. Ms. Hay serves on the boards of the National Association of Specialty Healthcare Organizations and the Oregon College of Oriental Medicine, and previously served as a director of several association and nonprofit organizations. A native Oregonian, she holds a bachelor’s degree in psychology and political science from the University of Oregon, and a post-baccalaureate certificate in accounting from Portland State University.
Ms. Helseth recently retired as vice president of human resources at The Collins Companies. She was an active member of the Oregon Coalition of Health Care Purchasers and was very active on the Q Corp board, serving on the Executive Committee, Risk and Audit Committee and Benefit and Compensation committees for many years.
Sarah L. Iams
Vice President of Finance and Corporate Controller, Wellpartner, Inc.
Ms. Iams has more than 10 years of combined experience in the health care industry and in public accounting for a wide variety of clients. She began her career with Delap LLP in Lake Oswego after earning a business administration degree from Eastern Washington University. After eight years of public accounting experience, she left Delap in 2011 to join The CHP Group in Beaverton, OR, as controller and later as director of finance. In that role, she oversaw claims processing, including ensuring regulatory compliance, and led a committee focused on continuous quality improvement of the claims processing system. Ms. Iams now serves as vice president of finance and corporate controller for Wellpartner, Inc., a provider of pharmacy distribution solutions for health plans, Medicaid programs, and safety-net organizations throughout the United States.
Western Regional and Workshop Retreat Program Director, American Medical Group Association (AMGA)
Mr. Johnson joined AMGA in 2008 and served as the Northwest Region director before assuming his current position. He began his career in 1974 with Tri Brook Group, a management consulting firm in Oak Brook, IL. In 1980 he moved into Children’s Hospitals as the administrator of Mary Bridge Children’s Hospital in Tacoma, and in 1986 moved to the senior management team of Children’s Seattle. In 1992, he transitioned to medical group management, and in 1997 became CEO of North Bend Medical Center (NBMC) in Coos Bay, OR, retiring in 2010. During his 13 years there, NBMC grew from 30 to 70 providers and from $19 million to $50 million. In his current role since 2011, he has facilitated 45 programs for organizations ranging in size from 100 physicians in independent groups to 600 physicians in an IDS. He received a bachelor’s degree in business from the University of Kansas and an MHA degree from Washington University in St. Louis.
Pamela Mariea-Nason, RN, MBA
Executive, Providence Health & Services Community Health Division
Ms. Mariea-Nason’s passion in health care has focused on improving the health of low-income populations. She began practicing clinically after earning a bachelor’s degree in nursing from Oregon Health & Science University. Her work in clinical settings prompted her to look “upstream” for systems solutions to improvement in individuals’ health. Working with SAIF Corp., she spent time helping to usher managed care into Oregon’s workers compensation system, then spent 9 years at the intersection of clinical and health plan work as COO for Tuality Health Alliance, a physician-hospital-community organization. While in that role, she completed her health care-focused MBA degree at the University of California-Irvine. She became the Health Policy and Community Engagement Director for CareOregon, at that time Oregon’s largest Medicaid health plan, then consulted with Kaiser Permanente on the company’s Medicaid transformation work in Oregon. Ms. Mariea-Nason assumed her current position with Providence in 2012. She also serves on the board of Project Access Now, an organization focused on the most at-risk members of our communities.
Amit Shah, MD
Chief Medical Officer, CareOregon
Before his current assignment, Dr. Shah served as CareOregon’s senior medical director of Network Services, working on clinical informatics and clinical system redesign. Previously he served as medical director of Neighborhood Health Center and of the Multnomah County Health Department. He began work with the health department as a staff family practice physician in 2000 for the East County and Westside Health Centers and has held various key positions since 2006. He has served on the boards of CareOregon and the Northwest Regional Primary Care Association, and now serves on the board of the Jefferson Health Information Exchange, as well as on the Oregon HIMSS Advisory Council. Dr. Shah received his medical training at the Drexel University School of Medicine in Philadelphia. He completed a family medicine residency at the Northern New Mexico Family Practice Program and is certified in biomedical informatics from Oregon Health & Science University. He received his undergraduate degree in molecular genetics from the University of Rochester. Dr. Shah is board certified in family medicine, licensed in Oregon since 2000, and has been a member of the American Academy of Family Physicians since 1994.
Jeanene Smith, MD
Principal, Health Management Associates (HMA)
Dr. Smith joined HMA in 2015 following 15 years of experience developing major health policy initiatives in Oregon. As chief medical officer and director of the health policy office of the Oregon Health Authority, she provided clinical guidance for statewide efforts to implement and spread Oregon’s coordinated care model, working with health plans, hospitals, providers and a variety of advocates and other community organizations to bring consensus. She also led the development of Oregon’s Patient Centered Primary Care Home standards and state recognition of more than 600 primary care clinics. She served 10 years on the Oregon Public Employees Benefit Board, reviewing benefit design and developing strategic vision for purchasing benefits for more than 130,000 state employee lives. Overseeing Oregon’s recent State Innovation Model testing grant, she helped to lead the alignment of Oregon’s payers on a cooperative agreement to initiate alternative payment models for primary care across the state. Her projects with HMA have focused on value-based payment with states, providers and health systems, setting up community health worker standards, community paramedic programs and completing a toolkit for the state Transformation Center. She is a graduate of the Oregon Health & Science University School of Medicine and a family medicine residency at Jefferson University in Philadelphia, and holds a MPH degree from Portland State University.
Michelle D. Taylor, MD, MBA
Licensed Physician and Surgeon, Legacy Emanuel Medical Center
Dr. Taylor is a surgeon and consultant. As a surgeon, she has served as chief of general and vascular surgery, where she helped to develop new surgical service lines and was a physician champion for health informatics and clinical quality. She has acted as the medical director for quality and health policy within a managed-care organization, responsible for overseeing key initiatives for clinical quality, value-based insurance design and accountable care organizations. As an advocate for eliminating health care disparities, she has been awarded state and federal appointments to collaborations that focus on health equity and population health. As a consultant, she helps physicians and health care organizations to develop strategies that define their unique market position and grow their revenue.
Dr. Taylor received her doctorate in medicine from the University of Chicago. She holds a master’s degree in business administration and health administration from the University of Colorado, and a bachelor’s degree in chemistry from Harvard University.
President & Chief Executive Officer, HealthInsight Management Corp. (HMC)
HMC, based in Salt Lake City, serves as a holding company overseeing separate 501(c)(3) organizations in New Mexico, Nevada, Oregon and Utah, legally interlocked and with each state separately governed by its own board of directors and each with equal representation on the HMC Board of Trustees. Mr. Bennett has been CEO of HealthInsight for more than a decade and is past president of the American Health Quality Association, the trade association of state-based Quality Improvement Organizations, currently serving on the Quality Alliance Steering Committee at the national level and on the board of the Network for Regional Health Improvement. In Nevada, he is the vice chair of the Governor’s Health Information Technology Blue Ribbon Task Force, and initiated Chartered Value Exchanges in both Nevada and Utah.
Executive Director, HealthInsight Oregon
Ms. Christensen has served as executive director of HealthInsight Oregon since July 2016, and served as executive director of the Oregon Health Care Quality Corp. (Q Corp) from 2010 until mid-2017, when Q Corp merged with HealthInsight. She has worked in almost all facets of health care, from clinical settings to hospital and health care system management, strategic planning and administration. Among other assignments before joining Q Corp, she served as director for the Medicaid Evidence-based Decisions Project at Oregon Health & Science University’s Center for Evidence-based Policy; administrator of the Oregon Public Employees’ Benefit Board; director of program development and physician services for Legacy Portland Hospital System; and administrator of women’s health services at Good Samaritan Hospital. She began her health care career in emergency services and critical care nursing.
Corporate Vice President of Integration
Ms. Evans joined HealthInsight Oregon (formerly Acumentra Health) in 2009 as an accountant and was promoted to controller in 2010 and to director of finance in 2012, adding administrative services the following year. As associate executive director of HealthInsight Oregon, she developed, implemented and measured strategic and business planning initiatives and processes, and oversaw contract management, finance and information technology staff. She assumed her current position in April 2017. Before joining the company, Ms. Evans worked as an accountant with the Chopra Center for Wellbeing in Carlsbad, CA.