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Webinars: Empathic Communications and Level-of-Care Discussions

patient engagement

HealthInsight and the Great 8+ Consortium present two webinars with geriatrician Shaida Talebreza, MD, AGSF, FAAHPM, HMDC, on communications skills for working with patients and families facing serious illness or level-of-care decisions. Audience: Social workers, nurses, and physicians in hospitals, post-acute and long-term care settings.

Delivering Serious News & Empathic Communication Skills
Oct. 4
11:30 am - 1:00 pm (PDT); 12:30 pm - 2:00 pm (MDT)

Participants will be able to describe the steps involved in delivering serious news, describe how strong emotions affect patient's decision making, describe six techniques for responding to emotion with empathy. Download flier with login information

Eliciting Goals of Care for Life-Sustaining Treatment Decisions
Nov. 1
11:30 am - 1:00 pm (PDT); 12:30 pm - 2:00 pm (MDT)

Participants will be able to describe the steps involved in eliciting goals for life-sustaining treatment, describe the difference between advance directives and POLST forms, and utilize recommended phrases when conducting goals of care conversations about life-sustaining treatments. Download flier with login information

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