HealthInsight is pleased to work with so many dedicated, hard-working individuals in health care organizations across New Mexico, Nevada and Utah.
We would like to recognize and celebrate the quality improvement successes that these organizations have had and the impact they have had in our communities.
Below is a sampling of some of the accomplishments that these organizations have achieved.
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Two teams of MAs competed in the challenge, put on by Optum Care. Teams competed for two months and got points for properly taking and charting the blood pressures of hypertension patients. Teams got points if the patients’ blood pressure was in the healthy range (below 140/90) or if it wasn’t in range but the MA retook the patients’ blood pressure after letting them rest for a few minutes.
“Our main goal with the challenge was to be better about double checking blood pressures,” Anne Herbert, a MA at Canyon View said. “If they were continuing to have high readings after letting them rest then we would set up a blood pressure visit.”
The MA team from the Spanish Fork clinic won the blood pressure challenge out of more than 20 teams in Utah, winning iPad minis for each team member.
Jennifer Elliot, quality coordinator at Canyon View, said they already had blood pressure processes in place but the contest helped reinforce their training.
“I think it improved the process. It helped them make sure it got documented and make sure a retake got done if necessary,” Elliot said, “I think it helped build a culture of team work. We are always talking about working as a care team, when we had the competition it really reinforced team work.”
Herbert said the incentive of possibly winning an iPad helped draw their attention back to something they were already trained to do. She also said the competition didn’t just help the MAs improve their work but also helped patients get a better understanding of their health.
“The whole time we communicated to the patient what we were doing and if their blood pressure was high that we were going to retake it,” Herbert said. “It makes them more aware, which is always good, we want patients to be more aware and involved in their health.”
- Jordan River Family Medicine Passes Stage II Meaningful Use Audit
- Wade Family Medicine Successfully Implements Referral Management Program
- Tooele Care Center Uses Individualized Interventions to Reduce Anti-Psychotic Medication Use
- INTERACT Training Helps Local Care Center Reduce Readmissions
- REC Helps Nevada Physician Group Become Successful ACO, Meet Meaningful Use Requirements
- Utah Clinic Improves Colon Cancer Screenings by Optimizing EHR
- Submit Your Success Story - CMS 50th Anniversary
- HIE Use in a Nevada Emergency Department
- Care Coordination Helps St. Mark’s Family Medicine Earn PCMH Designation
- Leadership Team Leads Clinic to PCMH Recognition
- Utah County Clinics Improve Patient Care, Earn NCQA Recognition
- REC Helps Private Physician Practice Overcome Challenges to Meet Meaningful Use Requirements
- Utah Clinic Uses State Resources to Help Patients Quit Smoking
- Utah Practice Able to Meet Meaningful Use Requirements with Help from the REC
- REC Helps Las Vegas Physician Office Achieve Meaningful Use, Provide Better Patient Care
- St. Mark’s Family Medicine improves care coordination with healthIT
- Alamogordo Group Experiences Continued Success
- New Mexico Hospital Reinforces Efforts on Heart Failure Care
- Jordan Landing Family Medicine Sees the Value in Patient Portals
- Southern Hills Hospital: Elevating the Patient & Family Experience
- Tri-City Lindon Clinic: Becoming a Patient-Centered Medical Home
- Tell Us Your Success Story
- Alpine Internal Medicine
- Jordan Meadows Medical Center
- Silver Sage Center for Family Medicine - Reno, Nevada
- Southwest Internal Medicine (SWIM)
- Utah Healthcare Institute – St. Mark’s Family Medicine